Next-Level Performance Management

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20 May 2026 10:00 am to 04:00 pm Europe/London
Training

Online

Members £370 + VAT

Non-members £520 + VAT


Virtual Classroom Advanced People & Performance Management

Advanced

 

Summary

Been there, done that, got the t-shirt! You know all the theory of managing people, but it still feels like walking a tightrope every day – getting the balance right between motivating your team to get on with their jobs unaided, without then having to step in to pick up the pieces. And how do you ensure you get the best out of people, keep them super motivated, and yet still find time to get on with your own work?

Trainer: Alison O'Leary

Event Overview

How will delegates benefit
Through a highly interactive workshop using real examples, you will learn how to address the most common performance management challenges, giving you the confidence to address poor performance before it gets out of hand, develop new strategies for stretching your talent, and build high performing teams.

Who should attend?
This course is a step up from our Introduction to Management course, and is aimed at account managers and directors looking to develop their line and team management skills.

What the workshop will cover

  • Tackling your unique and most challenging performance management issues
  • Specific team management approaches to drive autonomy and accountability at every level
  • Techniques to deliver tough feedback effectively and comfortably
  • Addressing conflict to achieve a win win
  • How to develop a coaching approach that works
  • Practical tools for team motivation and growth
  • How to manage Gen Z in the workplace successfully
  • Building high performing teams

 

What materials will attendees receive?
Course notes and a personal profiling report after the workshop

What should attendees bring along?
Please bring a laptop to this workshop.